1 General terms and conditions of sale

Scope

- These general conditions of sale are available for object and set all necessary information to the user about the arrangements for ordering, sales, exchanges, returns, payment and delivery of purchases made in www.4house.pt.

- It is considered that when validating an order request, the User is accepting these general conditions of sale.

- For any claim, return or exchange shall inform apoiocliente@4house.pt via email or by contacting 914 077 353 (9am to 18h on weekdays).

 

Product

- Product images presented on the site are the most reliable. The measures referred to in the description are real and are in centimeters.

- Warn that some product images contains attributes (color, drawing), so will be a default, so you should check what you really want.

- Another situation to keep in mind is that some images contain various products and to differentiate, contains a number above each one. When making product selection should choose the design attribute the number of the product you want and also the color.

- Some products require assembly, so the assembly accessories will be supplied. These products will be identified that need to reference assembly.

 

Ordering

To place an order you should follow the following step:

- Select the product due to the attribute and the desired quantities, add to cart.

- Make the customer registration if you have not already done so must complete the required fields.

- Select the distribution company for delivery of products.

- Accept the terms and conditions of sale.

- You must complete the purchase by choosing the payment method most convenient to you.

- When you complete these steps you will receive an e-mail with confirmation of purchase.

By submitting your order, you agree to the Terms and Conditions of Sale Website and Privacy Policies and Protection of Personal Data contained in the site footer.

 

Prices

All prices are in euros and with an included statutory rate.

 

Payment modes

The customer can choose the various forms of payment that we identify:

- Bank Transfer (shipping will be done after confirmation of payment);

- Paypal - With account or Credit Card;

 

2 Terms and conditions of shipments and deliveries

- The shipment of the product will be provided through a carrier, with a price to add the product price.

- Transport will be made ​​to the following countries and with a delivery time:

Countries

Delivery Time

Continental Portugal

3 a 4 business day

Ilhas dos açores e Madeira

3 a 4  business day

Espanha

4 a 5  business day

United Kingdom, Germany

Austria, Belgium, Slovakia,

Slovenia, France, Greece

Netherlands, Hungary,

Ireland, Italy, Luxembourg Czech Republic, Switzerland

4 a 5  business day

- The shipping price will be calculated as the weight metric valo product and your shipping destination.

- Improper or insufficient address can lead to increased costs for the customer. In trying unsuccessfully delivery notification will be left to lift the order set in place, no lifting of the order at the given location may lead to additional customer trying new scheduling costs.

- If you want the delivery to another destination that is not mentioned above, please contact via e-mail apoiocliente@4house.pt for requesting transportation price.

- The orders placed on weekends and holidays will be processed on the next working day.

 

3 Terms and Conditions Returns and Exchanges

 

- We recommend that all orders should be delivered subject to verification and control, and that the client make any notes about the product status tab sizes of the carrier in case of partial or total deterioration. Without appropriate annotations customer order may not be obeto later with the 4house.

If the problem is transport packaging or we will exchange the product or refund the amount paid as customer preference and subject to the same. To report this problem please send us the photograph and the photograph to the email address referenced in paragraph 1 within 24 hours in order to trigger the transport insurance.

- Exchanges or returns will be accepted only if the purchased product does not comply

- In a situation where the stock is insufficient product is not available for sale.

- In a situation of conflict of stocks by simultaneous orders to provoke a shortage of stock we will refund you without prejudice to the client.